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Individuals interested in becoming CCR mediators are required to complete the 15-hour Interpersonal Conflict Workshop, the 25-hour Mediation Skills Workshop and 20 hours of observation, through CCR.

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During the Interpersonal Conflict and Mediation Skills Workshops, participants will:

  • Study personal perceptions of conflict.
  • Listen to understand.
  • Discover their conflict communication style.
  • Use their strengths to relate to others and deal with differences.
  • Practice new skills for conflict communication using restorative negotiation skills.
  • Discuss theories of mediation styles from directive to transformative.
  • Recognize opportunities for empowerment and responsiveness in parties.
  • Engage in pertinent skills practices.
  • Facilitate the creation of a plan to help parties move forward.

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At completion of the above requirements, a CCR staff member will provide each trainee with an individual evaluation to determine the need for additional training and/or observation or the trainee’s readiness to facilitate mediations.

To register for classes, email us, call us at 816.461.8255 or register online.